Last updated: August 2026
College Place Heating & Air Conditioning ("we," "us," or "our") respects your privacy. This policy explains what information we collect, how we use it, and the choices you have. By using our website or services, you agree to this policy.
Information we collect
We collect information you provide directly — such as your name, phone number, email address, service address, and details about your request — when you submit a form, request service, apply for a job, or contact us. We also automatically collect limited technical data (like IP address, browser type, and pages visited) through cookies and analytics tools to improve our website.
How we use your information
- To schedule, provide, and follow up on the services you request
- To respond to your questions and communicate about appointments
- To process job applications
- To improve our website and understand how it is used
- To comply with legal obligations
How we share information
We do not sell your personal information. We share it only with trusted service providers who help us operate our business (such as scheduling, communications, and analytics tools), and only as needed to serve you — or when required by law.
Text messaging
If you opt in to receive text messages from us, we will use your number only to communicate about your service. Message and data rates may apply, message frequency varies, and you can reply STOP at any time to opt out or HELP for help. Consent to texts is never a condition of purchase.
Cookies
Our website uses cookies to remember preferences and measure performance. You can control cookies through your browser settings; disabling them may affect some site features.
Your choices
You may request access to, correction of, or deletion of your personal information by contacting us using the details below.
Your Privacy Choices — Do Not Sell or Share My Personal Information
Your California Privacy Rights. Under the California Consumer Privacy Act as amended by the CPRA (and similar state privacy laws, including the Washington My Health My Data Act where applicable), you have the right to know what personal information we collect, to request its correction or deletion, and to opt out of the "sale" or "sharing" of personal information. We will never discriminate against you for exercising any of these rights.
What we collect and share. Through this website we collect contact details you submit on our forms (name, phone number, email, service address) and limited technical data collected by the analytics and advertising tools we actually use — Google Analytics 4 and Google Tag Manager, and call-tracking that attributes phone calls to this website. Some of this technical data (cookies, device identifiers, browsing activity) may constitute "sharing" for cross-context behavioral advertising under the CPRA.
How to opt out. Use the cookie banner on this site (or the "Opt Out of Non-Essential Cookies" option in your privacy preferences) to decline non-essential cookies, and we honor the Global Privacy Control (GPC) browser signal as a valid opt-out of sale/sharing automatically. You can also contact us with the details below to submit a request to know, correct, or delete your information.
Contact us
College Place Heating & Air Conditioning
970 NE Rose St, College Place, WA 99324
Phone: (509) 525-8073
Email: [email protected]
Ready when you are.
From a quick repair to a whole-home comfort system, our family has served the Walla Walla Valley since 1949. Straight answers, no pressure — and the price you approve is the price you pay.